Privacy Policy

Who we are

AutoStrategy Consulting is the trading name of Phil Dixon, a sole trader based in the United Kingdom.

For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Phil Dixon T/A AutoStrategy Consulting is the data controller for personal information we collect and process for our own business purposes.

Business name: Phil Dixon T/A AutoStrategy Consulting

Business status: Sole Trader

Business address: 112 Lawson Road, Blackpool, FY3 9TB, United Kingdom

Email: support@autostrategyconsulting.co.uk

ICO registration number: Registration pending

What information we collect

We may collect personal information that you provide when you contact us, enquire about our services, request a consultation, complete a website form or become a client.

This may include:

• Your name
• Company or business name
• Job title or role
• Email address
• Telephone number
• Information contained within enquiries or messages
• Information about your business
• Information about your CRM and business systems
• Information about your marketing and lead-generation processes
• Information required to provide our consultancy services
• Information contained in communications between you and AutoStrategy Consulting

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

How and why we use your information

We may use your personal information to:

• Respond to enquiries
• Arrange consultations and meetings
• Communicate with prospective and existing clients
• Provide consultancy and advisory services
• Understand your business requirements
• Analyse and advise on business processes and systems
• Provide recommendations and support
• Manage our client relationships
• Maintain appropriate business records
• Send relevant business communications
• Comply with legal and regulatory obligations

Where appropriate, we rely on legitimate interests as our lawful basis for processing personal information. This includes responding to business enquiries and communicating with prospective and existing clients.

Where processing is necessary to enter into or perform a contract with you, we may rely on contractual necessity.

Where consent is required for marketing or other processing, we will rely on consent.

You can withdraw consent or object to direct marketing at any time by contacting support@autostrategyconsulting.co.uk.

Client systems and data

AutoStrategy Consulting provides consultancy, configuration, optimisation and advice relating to business systems used by our clients.

These systems, including CRM systems, advertising platforms and other software, are normally owned and controlled by the client.

Where we are given access to a client's systems, we will only access and use information to the extent reasonably necessary to provide the agreed services.

The client remains responsible for determining how its customer and prospect information is collected, used and retained.

Where AutoStrategy Consulting processes personal information on behalf of a client as part of providing our services, the parties will comply with applicable data protection legislation and any appropriate contractual requirements.

We do not sell client customer information or use client customer databases for our own marketing purposes.

We do not routinely copy client customer databases into systems owned or controlled by AutoStrategy Consulting.

Cookies and tracking

Our website may use cookies and similar technologies that are necessary for the website to function correctly.

We do not use advertising tracking on our website. Our website platform, Base44, may collect basic, aggregated usage statistics to operate and improve the website.

We aim to keep the use of non-essential tracking technologies to a minimum.

If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will update our cookie information and obtain consent where required by law.

Who we share your information with

We do not sell your personal information to third parties.

We may share personal information where reasonably necessary to operate AutoStrategy Consulting and provide our services, including with:

• Website hosting and technology providers
• Website form and communication providers
• Email providers
• Professional advisers, such as accountants or legal advisers
• Government bodies, regulators or law enforcement agencies where legally required

We may also access third-party systems belonging to clients where access has been authorised for the purpose of providing consultancy, configuration or support.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure appropriate data protection and security arrangements are in place.

Website hosting

Our website is built and hosted using Base44.

Information submitted through website forms may be processed through the systems used to operate the website.

We take reasonable steps to ensure that appropriate security and data protection arrangements are in place when using third-party technology providers.

International transfers

Some technology and service providers used by AutoStrategy Consulting may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection legislation and that appropriate safeguards are in place where required.

How long we keep your information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Our intended retention periods are:

• Website enquiries: up to 24 months after the last meaningful contact.
• Prospective client information: up to 24 months after the last meaningful interaction, unless a longer period is reasonably necessary.
• Client information: for the duration of our relationship and for an appropriate period afterwards where necessary for legal, accounting, contractual or legitimate business purposes.
• Business records: for as long as reasonably necessary to meet legal, accounting or contractual requirements.

We periodically review the information we hold and delete or anonymise information that we no longer need.

Security of your information

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

Where we access client systems, we use the access permissions provided by the client and take reasonable care to protect information accessed as part of our services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your rights

Under applicable UK data protection legislation, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict processing in certain circumstances
• Object to certain processing, including direct marketing
• Request portability of certain personal information
• Withdraw consent where we rely on consent as our lawful basis

To exercise any of these rights, please contact:

support@autostrategyconsulting.co.uk

We may need to request information to verify your identity before processing certain requests.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully or your data protection rights have not been respected.

Further information about the ICO and how to make a complaint is available at ico.org.uk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or legal requirements.

The latest version will always be published on this website, with the date of the latest update shown at the top of this policy.

Contact us

If you have any questions about this Privacy Policy or how AutoStrategy Consulting handles personal information, please contact:

Phil Dixon T/A AutoStrategy Consulting

Sole Trader

112 Lawson Road

Blackpool

FY3 9TB

United Kingdom

Email: support@autostrategyconsulting.co.uk

ICO Registration Number: Registration pending